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Identifying Customer Needs in Product Design by Mohammad Siam Mahbub is a document available to read on EtoBox.
What is Identifying Customer Needs in Product Design about?
The document outlines the process of identifying customer needs in product design and development, emphasizing the importance of direct communication between customers and developers. It details steps such as gathering raw data, interpreting it into need statements, and organizing these needs into a hierarchy to ensure that product specifications align with customer requirements. The document also highlights the significance of recognizing latent needs to enhance customer satisfaction and provides guideline
- Author
- Mohammad Siam Mahbub
- Language
- EN