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What is Alorica about?

Alorica is a business process outsourcing company that experienced several risks due to the COVID-19 pandemic, including unexpected expenses of $7.8 million for employee testing, damage to its reputation when over 100 employees were infected in one day, and operational shutdown of one of its sites by the CDC which caused huge financial losses. The company also took on additional costs to provide transportation for employees during lockdowns.

Author

Angel Cuasay

Language

EN