Can I read Dealing with People Problems at Work on EtoBox?

Dealing with People Problems at Work by Palmer, Stephen, 1955-; Burton, Tim (Timothy John) is a book available to read on EtoBox.

What is Dealing with People Problems at Work about?

Dealing with People Problems at Work is a comprehensive, no-nonsense look at how best to understand and tackle people problems in the workplace. Aimed at anyone who deals routinely with people issues, this book explores how to use listening and problem-solving to demonstrate what lies at the root of people problems, what is meant by 'dealing' with a problem, how to deal with problems that you create for others, and how to help your staff deal with their own difficulties. Applying problem-solving skills to yourself as well as colleagues is introduced through a unique seven step model providing a simple, yet effective, strategy for overcoming emotional blocks such as self defeating thinking and behaviour.

Author

Palmer, Stephen, 1955-; Burton, Tim (Timothy John)

Publisher

London ; New York: McGraw-Hill Publishing

Published

1996

Language

EN

ISBN

9780077091774

Subjects

Management, Business