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Can I read IVRS Helpline Customer Complaint Report on EtoBox?
IVRS Helpline Customer Complaint Report by rohit.sharma3568 is a document available to read on EtoBox.
What is IVRS Helpline Customer Complaint Report about?
A complaint was received from a passenger, Nikita, regarding a penalty charge of Rs 50 for overstaying due to a discrepancy in her smart card entry time at the Maulsari Avenue Metro station. She claims her entry was recorded incorrectly as 07:00 AM instead of 07:00 PM, and she is seeking a refund for the penalty. The document requests that the complaint be addressed promptly and details be communicated to the competent authorities for resolution.
- Author
- rohit.sharma3568
- Language
- EN