About this document
Southwest Airlines: Culture & Employee Loyalty by jadebene is a document available to read on EtoBox.
Southwest Airlines has built a highly successful business through its unique corporate culture and people management strategies. It treats employees as partners rather than costs, with profit sharing, competitive pay and benefits, and an informal work environment. This creates highly motivated employees who are loyal to the company and each other. As a result, Southwest has exceptional customer service and labor relations, with sustained profits over many decades.
- Author
- jadebene
- Language
- EN