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What is Armand Feigenbaum about?

Armand Feigenbaum was an American engineer known for developing the concepts of total quality management and quality costs. Some of his main contributions include: 1) Developing the concept of total quality control, which takes a systemic approach where all departments influence quality outcomes. 2) Introducing the idea of quality costs to help ensure high quality products by classifying costs related to prevention, appraisal, and failures. 3) Outlining "steps toward quality" including obtaining managem

Author

jojo saria

Language

EN