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Essential Communication Skills Overview by Ratomila is a document available to read on EtoBox.

What is Essential Communication Skills Overview about?

The document discusses basic communication skills, including establishing rapport, the communication process, levels of communication, barriers to communication, listening skills, and body language. It notes that communication is a dynamic process through which thoughts and feelings are conveyed, and that listening comprises 45% of total communication, more than speaking, reading, or writing. Barriers can exist with both the communicator and receiver, and include factors like prejudices, distractions, and l

Author

Ratomila

Language

EN