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Amendments to Banking Ombudsman Scheme is a document available to read on EtoBox.

The Reserve Bank of India amends the Banking Ombudsman Scheme, 2006 in the following ways: 1. Clause 13 is substituted to expand the reasons a Banking Ombudsman may reject a complaint. 2. Sub-clause 2 of Clause 13 is omitted. 3. Sub-clause 1 of Clause 14 is substituted regarding the process for appealing a rejection or Award. 4. Sub-clause 8 of Clause 12 is substituted regarding acceptance of an Award by the complainant. 5. Sub-clause 9 of Clause 12 is substituted regarding compliance with an Award

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EN