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Buildings 12 00496 by quochung20082004 is a document available to read on EtoBox.
This study investigates the impact of organisational culture on Total Quality Management (TQM) implementation in the Australian construction industry, identifying the dominant cultures and their influence on TQM success. Using the Competing Values Framework (CVF) and data from 42 construction organisations, the findings suggest that market and external-focused cultures prevail, while hierarchical cultures may hinder TQM success. The research emphasizes the need for a mix of cultures, particularly adhocracy
- Author
- quochung20082004
- Language
- EN