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Customer Needs in Product Design by shreyasbelavi97 is a document available to read on EtoBox.

What is Customer Needs in Product Design about?

The document outlines the process of identifying customer needs in product design, emphasizing the importance of understanding both explicit and latent needs through methods like interviews and focus groups. It details a five-step approach to gather, interpret, and prioritize customer needs, leading to the establishment of product specifications that guide development. Additionally, it highlights the significance of reflection and iteration in refining specifications and ensuring alignment with customer exp

Author

shreyasbelavi97

Language

EN