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Online Shopping Challenges and Solutions by cris allea catacutan is a document available to read on EtoBox.

What is Online Shopping Challenges and Solutions about?

This document discusses a study on the problems encountered by online shoppers. It identifies issues customers face during three stages: pre-purchase, actual purchase, and post-purchase. During pre-purchase, common problems include lack of trust, unavailable or overpriced products, expensive shipping fees, and limited product information. During actual purchase, payment issues are problematic. Post-purchase, customers encounter delayed deliveries, damaged goods, inability to report complaints, and lack of f

Author

cris allea catacutan

Language

EN