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What is Conflict Management in Nursing Settings about?

This document discusses conflict management in nursing workplaces. It provides an overview of the fundamental concepts of conflict management and specific approaches to handling conflict situations effectively. Conflict is described as a normal part of relationships that can provide opportunities if managed constructively. The costs of unresolved conflict to workplaces are highlighted. Techniques for keeping conflicts cognitive rather than personal are presented, including making the approach, sharing persp

Author

Mycactus

Language

EN