About this book

The CUTGroup: Civic User Testing Group as a New Model for UX Testing, Digital Skills Development, and Community Engagement in Civic Tech by Daniel X. O'Neil; Sonja Marziano; Lindsay Muscato is a book available to read on EtoBox.

This is the CUTGroup book, an extensive how-to on the Civic User Testing Group-a community of residents who get paid to test websites and apps. It began with a simple idea-that civic technologists should be in communion with the people they seek to serve-and it has grown to a community of more than 1,000 people who work together to make lives better through technology. In this book, we cover in great detail how we do UX (or user experience) testing, digital skills, and community engagement in one civic tech system. We cover the hardware and software you need, methods for tester and developer recruitment, test design, location scouting, and results analysis. We show detailed budgets, exact website configurations, complete text of recruitment emails, the raw results of every test we've conducted, and all the other nuts and bolts it takes to make a CUTGroup in your city.

Author

Daniel X. O'Neil; Sonja Marziano; Lindsay Muscato

Publisher

Smart Chicago Collaborative

Published

2016

Language

EN

ISBN

9780990775249