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What is Understanding Total Quality Management about?

Total Quality Management (TQM) is a philosophy and set of principles aimed at continuous improvement in organizations, emphasizing quality as a collective responsibility. It evolved through historical influences such as the Industrial Revolution and post-World War II Japan, where quality concepts were significantly developed by various quality gurus. TQM has since expanded beyond manufacturing into sectors like healthcare and education, adapting methodologies like Six Sigma and ISO standards to enhance cust

Author

arpitasn769

Language

EN