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Emotional Dynamics in Hostile Workplaces by Shafa Alya Firdausya is a document available to read on EtoBox.

1. Laura describes her workplace environment as "very cold" and "hostile" where managers use fear tactics to control employees and anger and hatred between coworkers is prevalent. 2. Laura says she has to hide her true emotions at work and "put on an act" to appear happy in order to annoy her managers and survive in this environment. 3. The interview reveals that Laura is coping by detaching herself emotionally and telling herself she doesn

Author

Shafa Alya Firdausya

Language

EN