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What is ITIL Service Lifecycle Overview about?

The Service Lifecycle in ITIL includes five phases: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement. Service Strategy involves understanding customer needs and requirements. Service Design develops services to meet customer expectations. Service Transition moves new or changed services into production. Service Operation delivers services on an ongoing basis. Continual Service Improvement measures and improves services, technology, and processes.

Author

SurekaAnand

Language

EN