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Effective Email Communication Guide is a document available to read on EtoBox.

This document discusses a study that examines how different factors influence employee evaluations and perceptions of impacts of electronic mail (email) and voice mail systems. The study introduces the concept of "flow", which refers to perceptions of interactions with communication technologies as more playful and exploratory. The study hypothesizes that flow is influenced by the technology used (higher for email), ease of use, and computer skills. It also proposes that flow, technology type, perceived eas

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