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Effective Strategies for Tough Talks by milan1973 is a document available to read on EtoBox.

What is Effective Strategies for Tough Talks about?

This one-day workshop provides tools for managing difficult conversations and getting the best results. The workshop teaches participants how to define their frame of reference, establish a positive intent and outcome, use good communication skills, draft a conversation script, carry out conversation steps, access additional resources, and maintain safety. The agenda includes interactive sessions on choosing to have a conversation, communication tools, timing, a framework, safety, and role playing a difficu

Author

milan1973

Language

EN