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Customer Satisfaction in Pawnshops by Jazmin Gail Bautista Nanali is a document available to read on EtoBox.
This document discusses a study on customer satisfaction at CB Estrada Pawnshop in Bayambang, Pangasinan, Philippines. The study aims to identify who the target customers are in terms of age, gender, socioeconomic status, and occupation. It also seeks to understand problems encountered by the pawnshop and measures that could be taken to address issues. The researchers believe the study will help customers understand pawnshop operations and interest charges to improve awareness and satisfaction. The scope is
- Author
- Jazmin Gail Bautista Nanali
- Language
- EN