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What is ICICI about?

K.V. Kamath replaced the CEO of ICICI in 1996 and introduced massive organizational changes to transition ICICI from a development bank to a market-driven financial conglomerate. This caused enormous tension within the organization as employees struggled with new skills and processes. Media reports frequently quoted disgruntled ICICI employees feeling confused and alienated by the large-scale changes. Questions arose around whether Kamath had moved too quickly in initiating the changes and whether he could

Author

avdhootmane

Language

EN