Can I read Enhancing Customer Experience in Higher Ed on EtoBox?

Enhancing Customer Experience in Higher Ed by Pankaj Priyadarshi is a document available to read on EtoBox.

What is Enhancing Customer Experience in Higher Ed about?

The document discusses customer experience management in higher education. It states that colleges and universities are now viewing students, faculty, staff, alumni, parents, and visitors as their assets rather than just focusing on assets they own. It emphasizes the importance of managing all interactions and touchpoints that make up a customer

Author

Pankaj Priyadarshi

Language

EN