About this document
Key Factors in Bus Transport Choice by jhonny brave is a document available to read on EtoBox.
The document discusses the conceptual framework of a study on bus service quality. It introduces several key concepts: variables leading to bus choice, core service quality, value added service quality, critical service quality, passenger satisfaction, and service loyalty. It also discusses ways to measure these concepts, drawing from past literature. Tables list example variables to measure each concept, such as access, fare, comfort for variables leading to bus choice and reliability, responsiveness, assu
- Author
- jhonny brave
- Language
- EN