About this document
Total Quality Management Principles and Practices by Upasana Kanchan is a document available to read on EtoBox.
Total Quality Management (TQM) is a management philosophy focused on continuously improving quality in products and processes. It involves management, employees, suppliers, and customers working together towards meeting or exceeding customer expectations. Key principles of TQM include executive leadership supporting quality, employee training, customer focus, data-driven decision making, continuous improvement processes, and company-wide quality culture. While initial costs to implement TQM can be high, res
- Author
- Upasana Kanchan
- Language
- EN