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This document provides an introduction to Erlang B and Erlang C, which are mathematical formulas that form the basis of traffic engineering. Erlang B is used when a blocked call receives a busy signal, while Erlang C is used when a blocked call experiences a delay. Both formulas relate the number of servers, traffic volume, and the acceptable grade of service (probability of all servers being busy). The document explains key concepts like erlangs, busy hour, servers, and grade of service, and provides onlin

Author

Pham Trung Kien

Language

EN