About this document

Icebreaker Quiz NTC by abdenbiatmani is a document available to read on EtoBox.

The document outlines a role-playing activity for commercial training aimed at discovering customer needs and handling objections. Participants take on the roles of a seller, a client, and an observer, engaging in a structured sales scenario followed by feedback. It includes guidelines for effective questioning, objection handling techniques, and a quiz for evaluating knowledge on commercial vigilance and action plans.

Author

abdenbiatmani

Language

EN