Can I read Dental Reception and Practice Management on EtoBox?

Dental Reception and Practice Management by Glenys Bridges is a nonfiction available to read on EtoBox.

What is Dental Reception and Practice Management about?

About the Author......Page 8 Special Acknowledgements......Page 10 Introduction......Page 11 Section 1 Overview of Dental Care Administration......Page 12 History of the non-clinical dental team......Page 14 The ethos and ethics of dental care......Page 16 Dental reception skills......Page 19 Practice management skills......Page 22 The team......Page 28 Official bodies within dentistry......Page 36 Representative bodies......Page 41 Section 2 Front-of-house Skills......Page 46 Communicating with colleagues......Page 48 Communicating with patients......Page 57 Communicating with suppliers......Page 64 Confidentiality......Page 70 Informed consent to treatment......Page 73 Permitted duties......Page 75 Clinical Governance......Page 76 Dealing with difficult people......Page 84 Health and safety......Page 93 Cross-infection control......Page 102 Booking treatments......Page 108 What you need to know when booking appointments......Page 109 Administrative systems......Page 126 Patient recalls......Page 129 Handling patient complaints......Page 130 Patient payments......Page 134 NHS and private care options......Page 140 Sales of dental goods......Page 145 Using computers for dental admi

Who reads Dental Reception and Practice Management?

Author

Glenys Bridges

Publisher

Wiley-Blackwell (an imprint of John Wiley & Sons Ltd)

Published

2007

Language

EN

ISBN

9780470759684

Category

nonfiction

Subjects

Medical, Technology, Management