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What is Six Sigma Implementation in Banking about?

The document discusses the implementation of Six Sigma in banks. It defines Six Sigma as using facts and data to reduce process variations and deliver consistent, high-quality services. Successful implementation requires a supportive organizational culture, proper training, and focusing on improving outputs rather than just cost reduction. The Six Sigma strategy most used in banking is DMAIC, which stands for define, measure, analyze, improve, and control phases aimed at improving processes and customer sat

Author

Rahul Singh

Language

EN