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What is HTT170 Customer Service Role Play Guide about?
This document provides guidelines for a group project role play assignment for a Professional Etiquette & Customer Service course. Students will be assigned a topic by the lecturer and required to create a 10-15 minute role play presentation in groups supported by slides. The presentation must include group member information and citations, and be submitted along with a completed rubric. The rubric will be used to evaluate the presentation on criteria such as appearance, teamwork, adherence to topic, and ab
- Author
- fasehaaqileen
- Language
- EN