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What is Kisan Call Centre: Overview and Operations about?

The Kisan Call Centre (KCC) was launched on January 21, 2004, to provide instant agricultural support to farmers in their local languages across India. It operates through a three-tier system involving Level-I operators, Level-II Subject Matter Specialists, and a Level-III management group to ensure comprehensive query resolution. The KCC aims to harness agricultural knowledge, develop a database of farmer needs, and facilitate communication among stakeholders in the agriculture sector.

Author

k shireesha

Language

EN