About this document
Garengo (2009) - A Performance Measurement System For SMEs Taking Part in Quality Award Programmes by Prof. Sergio Pontes is a document available to read on EtoBox.
The article discusses a performance measurement system (PMS) framework tailored for small and medium enterprises (SMEs) participating in Quality Award Programmes. It aims to classify PMSs and analyze their implementation in Italian SMEs, highlighting the evolution and characteristics of these systems. The research emphasizes the need for effective PMSs to support managerial growth and decision-making processes in SMEs, particularly in the context of quality management standards.
- Author
- Prof. Sergio Pontes
- Language
- EN