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What is Balanced Scorecard Usage in DACH Countries about?
This document provides a descriptive analysis of the implementation of Balanced Scorecards in German-speaking countries. It develops three types of Balanced Scorecard usage reflecting different levels of implementation. Type I is the most basic type, using a multidimensional framework of financial and non-financial measures. Type II builds on this by additionally describing strategy using cause-and-effect relationships. Type III is the most advanced type, implementing strategy by linking objectives, action
- Author
- Pablo Santibáñez
- Language
- EN