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About this Business, Management and Accounting article
Quantitative Comparison of Service Quality and Recoverability Measures by Qin, Hong; Prybutok, Victor R.; Zhou, Jun is a Business, Management and Accounting article available to read on EtoBox.
It is typically read by researchers, students, and practitioners in Business, Management and Accounting.
- Author
- Qin, Hong; Prybutok, Victor R.; Zhou, Jun
- Publisher
- Inderscience Publishers; Inderscience Enterprises Ltd. (ISSN 1740-8849)
- Published
- 2011
- Language
- EN
- Field
- Business, Management and Accounting (Social Sciences)
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