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Engetron Linha VOLT by Renato Bragion is a document available to read on EtoBox.

What is Engetron Linha VOLT about?

The document outlines a plan to analyze customer service call data from two periods - an initial period and a later period after changes were made. It involves comparing call volumes, resolution times and customer satisfaction ratings between the two periods for calls handled through the regular process and an expedited process. The results will help evaluate the impact of the changes made between the two periods.

Author

Renato Bragion

Language

EN