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Implementation of Total Quality Management : A Comprehensive Training Program by Erdener Kaynak; Rolf E Rogers is a book available to read on EtoBox.

What is Implementation of Total Quality Management : A Comprehensive Training Program about?

Here is a comprehensive guide for training a workforce in Total Quality Management (TQM). An ideal resource for trainers, Total Quality Management Implementation contains a complete presentation of all relevant aspects of TQM. It provides a ready-made training format that can be used in all operational seminar/workshop contexts and includes a full set of charts for use by trainers in their presentations of TQM. The book assumes the trainer has a basic understanding of quality management, and it does not repeat the numerous discussions of TQM concepts readily available in other works.Total Quality Management Implementation begins with an overview of the current status of TQM in the United States. It then presents W. Edward Deming's 14 point TQM philosophy, the core of his recommendations for achieving quality excellence through continuous improvement, along with a discussion of each point. The presentation charts have been designed to allow the trainer to adapt them to a particular organization's unique characteristics and to supplement or add to them as necessary to fully explain each point to a particular audience. The charts are arranged in sequential order and follow the approac

Author

Erdener Kaynak; Rolf E Rogers

Publisher

Routledge

Published

1996

Language

EN

ISBN

9781560249962

Subjects

Business, Management, Finance