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This research analyzes the crisis communication strategy of the Directorate General of Corrections in response to the 2021 fire at Tangerang Class 1 Correctional Facility, which resulted in 49 inmate deaths. The study highlights the effectiveness of the communication strategies employed, including the establishment of a Special Crisis Response Team and transparent information dissemination, while also addressing the ongoing challenge of negative media perceptions. The findings emphasize the importance of we

Author

magdalenaokdwi

Language

EN