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What is Crowd and Crisis Management Essentials about?

The document outlines the concepts of crowd and crisis management, emphasizing the importance of effective planning and response during emergencies involving large groups. It categorizes different types of crises, such as organizational, technological, and natural crises, and discusses the psychology of crowds and the challenges of managing panic. Additionally, it details the necessary skills and procedures for crew members to ensure safety and effective communication during emergencies on passenger ships.

Author

Edd Patrick

Language

EN