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Customer Service Strategies in Hospitality by afrina darwisyah is a document available to read on EtoBox.
What is Customer Service Strategies in Hospitality about?
This document provides information about a student project on customer service in hospitality. It includes an introduction on the importance of customer service. It then discusses 10 types of challenging customers: older customers, impatient customers, angry customers, analytical customers, noncommittal customers, superior customers, immature customers, talkative customers, customers with special needs, and customers with language or cultural barriers. It identifies dos and don
- Author
- afrina darwisyah
- Language
- EN