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The document outlines the syllabus for the ITIL® 4 Specialist: Plan, Implement, and Control module, detailing the learning outcomes, assessment criteria, and examination design. It specifies the exam structure, question types, and cognitive levels required for candidates, emphasizing the importance of understanding ITIL® 4 management practices. Candidates must have passed the ITIL® 4 Foundation exam as a prerequisite to take this module.

Author

btamaraportesm

Language

EN