About this document
MBO Analysis: CIFing Process Issues by Rajat Mehta is a document available to read on EtoBox.
The document summarizes a case study analyzing the process a bank used for opening new accounts and maintaining existing accounts. It describes the steps in the process, including preliminary verification, extracting mail, sorting checks, scanning and encoding checks, customer identification filing (CIFing), and posting checks. It notes that CIFing was done later in the process, increasing workload, and there was no tracking system for mail, burdening associates. A new scanning machine was underutilized due
- Author
- Rajat Mehta
- Language
- EN