Can I read Reliability Simplified : Going Beyond Quality to Keep Customers for Life on EtoBox?

Reliability Simplified : Going Beyond Quality to Keep Customers for Life by H. James Harrington, Leslie C. Anderson is a book available to read on EtoBox.

What is Reliability Simplified : Going Beyond Quality to Keep Customers for Life about?

Make exceptional reliability your organization's competitive edge! Quality makes a sale, but reliability brings the customer back to buy again. Unfortunately, many managers and employees don't know what is needed to ensure high reliability, and don't understand that tools<br> they depend on to improve qualilty often have no impact upon<br> reliability. In order to meet the business challenges of the 21st century, it is imperative that people in business today learn key reliability concepts. The communication package Reliability Simplified takes off where ISO 9000 leaves off, focusing on how to design and implement a reliability system that gets results at minimal additional costs. packed with up-to-date assessment methods and operational tools to help you rise to the top of your industry's reliability ratings, this one-of-a-kind book/CD package includes: methods for using your marketing department to understand present and expected customer expectations, and the best ways to meet them; techniques necessary to improve reliability in design; the two most important tools to control manufacturing's contribution to product reliability; how to discover<br> and eliminate causes of produ

Author

H. James Harrington, Leslie C. Anderson

Publisher

McGraw-Hill; Mcgraw-Hill

Published

1999

Language

EN

ISBN

9780070270510

Subjects

Engineering, Technology, Economics