About this document
Gojek User Satisfaction Analysis by ronaldwangdra23 is a document available to read on EtoBox.
This study analyzes user satisfaction with the Gojek application using the DeLone-McLean model, focusing on factors such as system quality, information quality, and usability. Data collected from 66 respondents indicates that the Gojek application significantly impacts daily life and meets user needs, although some issues like application errors were noted. The findings aim to guide Gojek developers in improving service quality and adapting to technological advancements.
- Author
- ronaldwangdra23
- Language
- EN