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Can I read Master Circular on Bank Customer Service on EtoBox?
Master Circular on Bank Customer Service by Venkat is a document available to read on EtoBox.
What is Master Circular on Bank Customer Service about?
The document is a master circular from the Reserve Bank of India addressing customer service policies for banks. It provides guidelines on [1] institutional frameworks for customer service like establishing customer service committees, [2] policies on financial inclusion, account opening procedures, banking services and charges, [3] guidance for assisting customers including disabled customers, and [4] operating accounts for old or incapacitated persons. The circular consolidates all existing customer servi
- Author
- Venkat
- Language
- EN