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Kaoru Ishikawa: Quality Management Pioneer by Julianah Dondong is a document available to read on EtoBox.

What is Kaoru Ishikawa: Quality Management Pioneer about?

Kaoru Ishikawa was a Japanese professor and quality management expert born in 1915. He developed the concept of Quality Circles and the Cause and Effect Diagram. Ishikawa worked to change how people think about work, promoting continuous quality improvement at all levels of an organization. In 1960, he developed Quality Circles while working with JUSE and experimented on their effects with Nippon Telephone & Telegraph. Quality Circles soon spread to over 50 countries as an important part of total quality ma

Author

Julianah Dondong

Language

EN