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GOMS Model Case Study: E-Commerce Cart by divysaraswat2611 is a document available to read on EtoBox.

What is GOMS Model Case Study: E-Commerce Cart about?

This case study applies the GOMS model to analyze the task of adding an item to a cart on an e-commerce platform, breaking down the process into goals, operators, methods, and selection rules. It highlights the differences in performance between experienced and new users, emphasizing the importance of clear interface design and feedback. Recommendations include improving button visibility, reducing cognitive steps, and implementing predictive search to enhance user experience.

Author

divysaraswat2611

Language

EN