About this document
Quality Management in Rehabilitation Services by Hoi Chung Lam is a document available to read on EtoBox.
The document outlines the objectives and standards for service performance monitoring in NGOs providing subvented services in rehabilitation settings. It details the Funding and Service Agreements (FSAs) that define the obligations and performance standards for service operators, emphasizing the importance of service quality standards. Additionally, it discusses team building approaches and management styles relevant to effective service delivery in residential care settings.
- Author
- Hoi Chung Lam
- Language
- EN