Can I read Customer Experience Design Syllabus on EtoBox?
Customer Experience Design Syllabus by pratham is a document available to read on EtoBox.
What is Customer Experience Design Syllabus about?
The document outlines an 8 week course on customer experience design that covers topics such as customer experience strategy, customer journey mapping, experience design and innovation, usability testing, and case studies. It provides learning objectives, evaluation criteria, and recommended textbooks for each of the 8 modules. The course aims to help students understand customer experience management and apply design thinking principles to improve experiences.
- Author
- pratham
- Language
- EN