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The document discusses types of decision-making, distinguishing between programmed and non-programmed decisions, and outlines the decision-making process, which includes problem identification, developing and evaluating alternatives, and implementation. It emphasizes the importance of understanding risks, certainty, and uncertainty in decision-making, as well as the differences between individual and group decision-making approaches. Techniques such as brainstorming, the Delphi technique, and the nominal gr

Author

iffatfahmida94

Language

EN