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Choosing a Medium for Your Message: What Determines the Choice of Delivery Media for Technical Documentation? by Harry J. Saddler; Lori E. Kaplan is a scholarly article available to read on EtoBox.

What is Choosing a Medium for Your Message: What Determines the Choice of Delivery Media for Technical Documentation? about?

The current variety of media available to developers of technical documentation makes possible a richness of expression that goes beyond tradhional conceptions. Rich and effective documentation can result from a judicious combination of media. The introduction of new media techniques to the tradhions of technical documentation creates not only new opportunities, but new problems as well. This paper presents a case study of an ongoing project at Apple Computer that encountered numerous such opportunities and problems. We show what gave rise to them, how we dealt with them, and finally present some guidelines for documentation teams contemplating going "beyond the book.

Author

Harry J. Saddler; Lori E. Kaplan

Publisher

ACM Press

Published

1992

Language

EN