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AMCCRS - Citizen Complaint Redressal & Service Tracking by Nisharg Patel is a document available to read on EtoBox.

What is AMCCRS - Citizen Complaint Redressal & Service Tracking about?

The Citizen Complaint Redressal System (CCRS) is a web-based platform by the Ahmedabad Municipal Corporation that streamlines the complaint process from registration to resolution. Citizens can lodge complaints through various channels including call centers, websites, and WhatsApp, and receive updates via SMS. The system ensures timely resolution and allows for complaints to be reopened if citizens are not satisfied with the response.

Author

Nisharg Patel

Language

EN