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1889 4883 1 PB by ngcheeguan020729 is a document available to read on EtoBox.

What is 1889 4883 1 PB about?

The document discusses a study on customer experiences, expectations, and satisfaction levels toward services provided by the e-commerce platform Shopee in Malaysia during the COVID-19 pandemic. 110 Shopee users in Malaysia participated in an online survey. The study found that consumers were motivated to use Shopee due to perceived convenience and trust. It provides insights into customer expectations, experiences and satisfaction to help improve customer satisfaction.

Author

ngcheeguan020729

Language

EN